JACKSON ELECTRIC MEMBERSHIP CORPORATIONMULTIMEDIA COMMUNICATION REPRESENTATIVECOMMUNICATION DEPARTMENT
As a VEVRAA Federal Contractor, Jackson EMC has a high interest in priority referrals of protected veterans for our job openings.
There is one (1) full-time opening
POSITION OBJECTIVES: To develop an effective digital communications strategy to provide members and employees with efficient and effective interaction with the cooperative; to develop and coordinate communications messaging across all digital communications outlets; to recommend digital communication tactics and outlets to respond to internal and external events/situations; to develop and provide effective written and visual communication through various digital channels used by the cooperative; to coordinate digital communications messaging with department team members responsible for member, employee, and community communications; to coordinate the cooperative’s brand among external and internal audiences to build satisfaction and enhance engagement; to monitor analytics to evaluate effectiveness of digital communications channels; to provide recommendations for improvement and implement those recommendations; to work and communicate in a team-oriented environment in accordance with the vision, mission, and values of the Cooperative.
MINIMUM JOB SPECIFICATIONS:
All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
EDUCATION: Require Bachelor’s degree in Journalism, Public Relations, Communications, or related field. Prefer undergraduate curriculum including courses in liberal arts, social science, economics, or business administration. Prefer some college work in social media and special courses in photography. Prefer certification in social media management.
EXPERIENCE: Require two (2) years of responsible experience in developing, planning, and implementing strategic digital communications programs, writing, editing, design, photography, video, and public relations with business or industry. Prefer experience in strategic digital communications planning and implementation across a wide variety of digital channels with a service-type organization, preferably in the field of rural electrification, along with experience in social media metrics and research. Prefer experience in managing the design and content of a corporate website. Prefer experience creating multimedia presentations. Prefer experience in email marketing campaigns and applications. Prefer experience in producing PowerPoint presentations that include a variety of content, including video, photography and infographics.
KNOWLEDGE: Require working knowledge of principles and practices in the areas of website and social media communication and journalistic writing for corporate organizations. Require working knowledge of web and social media analytics, digital media platforms, photography, and word processing as applied to digital outlets. Prefer working knowledge of Adobe Creative Suite, Canva, videography, and graphic design experience. Required experience with Content Management Systems and a general knowledge of HTML. Strong knowledge of multimedia content development, specifically in business applications on web and social media platforms. Prefer experience in responsive web design and website accessibility best practices. Prefer experience in developing and evaluating visual content, such as infographics, digital signs, newsletters and social media posts. Require the ability to pursue a continuous program of self-development both inside and outside of work hours to further knowledge/skills to develop in the job and accept increasing responsibilities.
SKILLS: Require effective leadership skills, excellent communication skills, both written and verbal, and the ability to work in a team environment. Require copywriting, copyediting and multimedia production skills. Require time management and project management skills to effectively manage tasks and responsibilities within deadlines. Require the ability to effectively produce communications plans for projects or campaigns, content and design for a variety of digital channels that include website, social media, digital displays, blogs, and podcasts.
Require the ability to design, develop, implement, and evaluate digital communications programs and channels. Require the ability to evaluate and manage digital platforms, monitor website, and social media analytics, and use research techniques to evaluate member use of digital communications channels. Require the ability to make recommendations to improve Jackson EMC’s social and web platforms for continuous improvements to enhance the member experience. Require the ability to communicate effectively with internal clients and leadership for the strategic development of multimedia content across platforms.
WORKING RELATIONSHIPS AND CONDITIONS:
Reports to: Manager, Member Communication
Internal: Actively participates within the Cooperative team environment to develop supportive relationships essential to the success of the functions of this position, achieving the results expected and encouraging throughout the organization the concepts of teamwork and cooperative spirit.
External: Develops and maintains supportive relationships with member/consumers, the general public, and other external contacts to assure positive results. Develops and maintains relationships with peer in trade or industry organizations.
This position is primarily sedentary work; requires visual acuity in machine operation with inspection; requires ability to hear, talk, and perform repetitive motions; and is not substantially exposed to adverse environmental conditions.
The following are the essential duties of this position and do not include marginal functions that are incidental to the performance of fundamental job duties. The scope and duties of a given position may change or be temporarily altered based on the needs of Jackson Electric Membership Corporation. This document does not create an employment contract, implied or otherwise, other than an “at will” employment document.